tjbeat's Privacy Policy

When registering an account, making transactions, and using the platform on tjbeat, we may collect various types of information. The main categories of information collected are as follows:

Personal Identification Information

• Full name and date of birth
• National ID number or passport number (for identity verification)
• Email address and mobile number
• Current address

Financial Information

• bKash, Nagad, Rocket, Upay account numbers
• Bank account details (where applicable)
• Deposit and withdrawal history

Platform Usage Information

• Gaming activity logs and history
• Login time and IP address
• Device type and operating system information
• Browser type and version

tjbeat collects user information in various ways. The main methods are described below:

Direct Collection

When you register on our platform, update your account information, request a deposit or withdrawal, or contact our support team — you provide information to us directly. This information is collected through your own input.

Automatic Collection

Some information is collected automatically while you use our platform. This includes your IP address, browser information, session duration, and page view patterns. This information is used to monitor and improve the platform's performance.

Through Third Parties

For the purposes of identity verification and fraud prevention, we may in some cases collect information from trusted third-party services. In all such cases, the relevant third party is also required to follow their own privacy policy.

tjbeat uses the information collected about you for the following purposes:

• Account Management: To create and manage your account and to ensure secure login.
• Identity Verification: To comply with Anti-Money Laundering (AML) regulations and Know Your Customer (KYC) processes.
• Financial Transactions: To process deposits, withdrawals, and bonus payments.
• Customer Support: To resolve your questions and complaints.
• Security and Fraud Prevention: To ensure platform security and to detect suspicious activity.
• Responsible Gaming: To monitor users' gaming patterns and provide assistance when needed.
• Platform Improvement: To analyze user experience and improve the quality of services.
• Legal Obligations: To comply with applicable laws and regulations.

tjbeat takes the highest standard of technical and organizational measures to protect your personal information. The key elements of our security framework are:

Encryption Technology

All data transmissions are protected by SSL/TLS encryption. Information exchanged between your browser and our servers cannot be read or altered by any third party.

Server Security

Our servers are housed in secure data centers where firewalls, intrusion detection systems, and regular security audits are in place.

Access Control

Only authorized personnel can access your information, and their access is strictly limited on a need-to-know basis.

Data Retention Period

We retain your information for as long as your account is active and for the period required to meet legal obligations thereafter. Once the required period has ended, information is securely deleted or destroyed in a way that cannot be recovered.

tjbeat may share your personal information with third parties in the following limited circumstances:

Payment Processors

The necessary financial information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions. All these organizations follow their own strict security protocols.

Identity Verification Services

As part of the KYC process, necessary information may be shared with authorized identity verification organizations.

Legal Authorities

We may be required to provide information upon a court order, a lawful request from an investigative authority, or as required by applicable law.

Game Providers

Limited information necessary for operating gaming activity may be exchanged with game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt.

The tjbeat platform uses cookies and similar technologies to improve your browsing experience.

Essential Cookies

These cookies are essential for the core functions of the platform. They are used to maintain login status, manage security tokens, and handle session management. Disabling these cookies may disrupt the normal functioning of the platform.

Functionality Cookies

These cookies are used to remember your preferences, language settings, and other personalized settings. They make each of your visits more convenient.

Analytical Cookies

Anonymous statistical data is collected to understand how effectively the platform's pages are being used. This data does not identify you personally and is used only to improve the service.

Most modern browsers offer the ability to manage cookies. You can control or delete cookies from your browser settings, though this may limit some features of the platform.

As a user of the tjbeat platform, you have the following rights regarding your own personal information:

Right of Access

You have the right to know what kind of information we hold about you. By contacting our support team, you can request a copy of your stored information.

Right to Rectification

If any information stored in your profile is incorrect or incomplete, you have the right to have it corrected or updated.

Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, due to legal obligations, some information may be required to be retained for a specified period.

Right to Object to Processing

You have the right to object to data processing carried out on the basis of legitimate interests, unless we have overriding compelling grounds against this.

To exercise any of the above rights, please contact us via our 24/7 live chat service or by email.

Your financial security is one of tjbeat's highest priorities. We take the following steps to keep your payment information secure:

• All payment information is transmitted and stored using end-to-end encryption.
• Only the information necessary to complete a specific transaction is shared with payment partners such as bKash, Nagad, Rocket, and Upay.
• The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳500.
• All withdrawals are generally processed within 1 hour.
• If a suspicious transaction is detected, the account holder is notified immediately.
• Detailed payment transaction information is stored securely in accordance with legal requirements.

tjbeat provides services only to individuals aged 21 or older. We do not knowingly collect personal information from any minor. Age verification is mandatory during the registration process.

If it comes to our attention that a minor has registered on our platform, we will immediately close the relevant account and delete the collected information. If a parent or guardian believes their child has opened an account on our platform, please contact our support team without delay.

tjbeat reserves the right to update or change this privacy policy from time to time. Reasons for changes may include:

• Changes in applicable laws or regulations
• Changes in the scope or nature of our services
• Improvements to security measures
• Based on user suggestions or feedback

If any significant changes are made, we will notify you at your registered email address or display a clear notice on the platform. Continued use of our platform after changes have been made will be considered as your consent to the updated privacy policy.

The date of the most recent update to this policy is displayed at the top of the page. Previous versions may be available upon request through the relevant support channel.

If you have any questions, comments, or concerns about this privacy policy, you can contact us in the following ways:

• Live Chat: 24/7 live chat support in Bengali is available on the platform
• Email: [email protected]

Our support team will always take any privacy-related requests or complaints seriously and will resolve them as quickly as possible.

You can also read our Responsible Gaming page for more information about responsible gaming. Visit our Terms & Conditions page for details about tjbeat's terms of use.